It takes a very detailed plan to get execution right. In retail merchandising, you need a service company that is willing to invest significant effort up front to create a comprehensive plan while remaining nimble and agile enough to execute the plan with speed. This is how LMS tackles each opportunity. A recent new continuity program demonstrated just that. Last year, a client was referred to LMS by the buying team of a mass retailer. As happens far too often, the client’s current service provider went out of business and left them in a predicament. The buying team immediately recommended LMS due to our track record of delivering exceptional results and our ability to build a comprehensive execution plan…quickly!
The client’s service request included setting product, zoning, inventory replenishment, and several additional tasks, in 15 national and regional retailers. While overall goals were consistent, executional components were different for each retailer. This created complexities and challenges that demanded careful planning, training and communication.