Our commitment to our clients and to providing superior customer service is based on four principles that guide our daily operations as we deliver quality service that exceeds our client’s expectations. We apply these values in all aspects of our business to build our client partnerships and execute successfully at retail. These fundamental values lead the way to our vision and mission and are the cornerstone of who we are.
Vision: To be the best retail partner.
Mission: Maximize our client’s retail success by delivering:
Core Values: Developing partnerships through the integrity, excellence, and dedication of our people and the services we provide.
INTEGRITY - We do what we say we’re going to do.
Lawrence Merchandising understands the importance of executing to your specifications to ensure retail success. We pride ourselves on the transparent approach we take to merchandising services. Our reputation is very important to us and we believe in openness and honesty in all aspects of our business. Our clients have come to appreciate our reliability as the cornerstone of each partnership we build. Maintaining an open line of communication, following through on our commitments, and keeping our word are how we exhibit our integrity each day.
EXCELLENCE - We do it right.
Providing superior service is our number one priority. We execute our projects with quality, expertise, and attention to detail to meet and exceed our clients’ expectations. Simply following instructions is not all we do. Rather, we collaborate with you to develop a project plan and create a continuous cycle of communication to consistently deliver at store level. Excellence shows not only in what we do but how we do it. Our years of experience have provided us the tools required to do a great job, the right way, all the time.
PARTNERSHIP - We do become a part of your team.
Developing long term business relationships with our clients is one of our primary goals as we strive for service excellence. In developing successful client partnerships, communication is a key element that impacts each team involved. We collaborate with you to cycle information between our organizations and the retail level which leads to positive program results. We want you to feel as though we are your own resources hard at work. When you choose to partner with us, we do become a part of your team.
DEDICATION - We are committed to success.
Lawrence Merchandising is proud of our team. We deliver great results largely due to the strong work ethic of our people. Each person involved in the life cycle of a project takes a personal interest in its positive outcome. We want to do a great job for you since ultimately your retail success is our business. Although there may be challenges, we stay focused on finding solutions to ensure the effective execution of your program. Through hard work, dedication, passion and excitement we are able to exhibit the ownership required to sustain our mutual success.